Terms & Conditions

Welcome to Tech Aqua Systems. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services Offered

Tech Aqua Systems provides the sale, installation, maintenance, and repair of RO water purification systems and air purifiers. Additional services include home consultations, annual maintenance contracts (AMC), and product demonstrations.

2. Use of Website

  • The website content is for general information and promotional purposes.

  • You agree not to misuse the website or attempt to gain unauthorized access to any part of it.

  • Any reliance on material on this site is at your own risk.

3. Orders & Payments

  • All product and service orders are subject to availability and acceptance.

  • Prices listed are inclusive/exclusive of taxes as indicated.

  • Full payment must be made before product dispatch or service initiation, unless otherwise agreed.

4. Installation & Setup

  • Installation is scheduled based on mutual availability after product purchase.

  • Customers are responsible for providing access and a suitable environment for installation.

  • Improper installation by third parties voids any support or service guarantee.

5. Repairs & Maintenance

  • Repairs are done using genuine parts only.

  • AMC plans cover regular maintenance and select repairs as outlined in your agreement.

  • Service visits beyond the scope of AMC or warranty may incur additional charges.

6. Cancellations & Refunds

  • Orders once confirmed can only be canceled within 24 hours unless already dispatched or installed.

  • Refunds (if applicable) are processed within 7-10 business days after approval.

  • Customized or installed products are non-refundable.

7. Warranty

  • Products come with manufacturer warranties as stated at the time of purchase.

  • Warranty is void if the product is mishandled, altered, or serviced by unauthorized personnel.

8. Home Demo & Consultation

  • Free demos and consultations are subject to location availability and prior scheduling.

  • These services are non-binding and for guidance only.

9. Customer Responsibilities

  • Provide accurate information during orders and service bookings.

  • Maintain equipment as per user manual and service instructions.

  • Inform us of any issues promptly for effective support.

10. Limitation of Liability

Tech Aqua Systems is not liable for:

  • Any indirect, incidental, or consequential damages.

  • Delays or service interruptions caused by external factors beyond our control.

11. Privacy

We respect your privacy. Any data collected is used strictly for service provision and will not be shared without your consent. Please refer to our [Privacy Policy] for more details.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of [Your State/Country]. Disputes will be handled in the appropriate courts of [Your Jurisdiction].

13. Changes to Terms

We may update these Terms & Conditions at any time without notice. Continued use of our services implies acceptance of the current terms.